Terms and Conditions

Last Updated: 2nd October 2025

Welcome to the All Set West Community! By creating an account on www.allsetwest.co.uk (“Account”), you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree with these Terms, please do not use our website. All Set West is a UK-based platform offering various services, including resources, training and careers advice.

Please note the following key issues which relate to your use of the All Set West website:

• If you are under 18 you should review these Terms with your parent or guardian to make sure that you and your parent or guardian understand them.
• There are limits to our legal obligations and liabilities to you.  See paragraph 9 for more information.
• Please read these Terms carefully and make sure that you understand them before creating an Account. Please note that before registering you will be asked to agree to these Terms. If you refuse to accept these Terms, you will not be able to create an Account.

1. Information about us

1.1          The All Set West website is operated by Bristol City Council (we/us/our).  Our address (and main office) is Bristol City Council, City Hall, PO Box 3399, Bristol, BS1 9NE, United Kingdom.

1.2          If you have any questions, complaints or comments on the All Set West website, please contact us at allsetwest@bristol.gov.uk.

1.3          Our VAT number is GB139563445.

1.4          Any All Set West logos are property of All Set West. Use without our permission is not permitted, except as in accordance with Paragraph 5 below.

2. Information about the website

2.1          All Set West is a resource for the screen-based creative industries in the West of England. The All Set West website provides information and assistance to develop and support skills and training for people looking to enter the screen–based creative industries. The All Set West website hosts an online community platform for those that work, employ, educate or are otherwise involved, in the creative industries in the West of England. It is a source of information to support training and employment in the screen industry and a platform via which individuals and organisations in the creative industries can exchange information, guidance and opportunities. In these Terms, we refer to any individuals and organisations that use the All Set West website as Users.

2.2          Some of those publications are created by us (or on our behalf). Others are created by third parties. All Set West is not responsible for its accuracy and, therefore before relying on any information or guidance that you find on the All Set West website, we recommend you check its accuracy.

2.3          Some of the information, events and guidance on the All Set West website originates from other Users. All Set West is not responsible for its accuracy and, therefore before relying on any information or guidance that you find on the All Set West website, we recommend you check its accuracy.

2.4          The All Set West website is maintained, controlled and operated by us (or on our behalf) from (or via) our facilities in the United Kingdom. We cannot promise that the All Set West website is appropriate or available for use in any other country.

2.5          If you register with us, you will be setting up an Account with us and will be able to create your own profile on the All Set West website (Profile).

2.6          Access to the All Set West website is permitted on a temporary basis and we reserve the right to withdraw, or modify any part of, the All Set West website with or without notice. At our discretion, we may notify you at your email address as supplied to us.

2.7          We do not guarantee that the All Set West website will be available at any particular time or for any period of time. From time to time, we may restrict access to all or part of the All Set West website to Users who have registered with us.

2.8          When using the All Set West website, you must at all times comply with these Terms. You are responsible for making all arrangements necessary for you to have access to the All Set West website and for all connection and other charges incurred in using the All Set West website.  You are also responsible for ensuring that all persons who access the All Set West website through your internet connection are aware of these Terms, and that they comply with them.

3. Children

The safety and privacy of children is important to us. If you are a parent or guardian of a child who wishes to access and use the All Set West website community, please read these Terms carefully together with our Privacy Policy and Cookies Policy for details on the measures we take in relation to your child’s personal information.

We ask parents and guardians of anyone under the age of 18 to pay special attention to the online activities of their children and to supervise their children’s use of the All Set West website. In particular, parents and guardians should make children under their care aware of the rules on user conduct and acceptable use under these Terms.

4. Creating an Account

4.1          In order to participate in our online community and be listed in talent directories where relevant and elsewhere on the All Set West website you must first register with us to create an Account.

4.2          Upon registration, you will need to select a password and username that you can use to access your Account.  You are responsible for maintaining the confidentiality of your password and username and are responsible for all activities that are carried out under your Account.  We do not have the means to check the identities of people using the All Set West website and will not be liable where your password or username is used by someone else.

4.3          You agree:

(a)           not to share your Account details with any third party; and

(b)           to notify us immediately by email at allsetwest@bristol.gov.uk if you are aware of any unauthorised use of your password or username or any other breach of Account security.

4.4          If you provide any registration information that is (or that we reasonably suspect may be) untrue, inaccurate, out of date or incomplete, we have the right to suspend or terminate: (i) your Account; (ii) any contract with you for the provision of our services; and/or (iii) your access to any or all areas and functions of the All Set West website.

5. Intellectual property rights

5.1          In these Terms,

(a)           Content means any and all creative material (including text, software, code, applications, video and/or audio recordings, music, graphics, designs, photographs, artwork, trademarks, data, statistics, information, blogs, communications, ideas, adverts, links, compilations and other material, as well as the selection and arrangement of any of the same);

(b)           Intellectual Property Rights includes, amongst other things, any copyright, trademarks and other proprietary rights in relation to code, software, logos, designs, images, photographs, animations, videos, text and other material or Content;

5.2          The Intellectual Property Rights in all Content made available to you on or through the All Set West website remain the property of the All Set West website and/or the applicable third parties. Your use of the All Set West website and its contents grants no rights (and in particular no Intellectual Property Rights) to you in relation to the All Set West website or the content displayed on it.

5.3          You may not copy, reproduce, republish, download, post, broadcast, record, transmit, commercially exploit, edit, communicate to the public or distribute in any way any of the Content, services, web pages or materials on the All Set West website (including the computer code of any elements comprising the All Set West website) other than for your own personal use, or with prior consent of the All Set West website. Subject to the last sentence and paragraph 5.2, you may download insubstantial excerpts to your device for the purpose of viewing it.

5.4          Any use of items or Content that are the subject of our (or any third party’s) Intellectual Property Rights, other than that permitted under paragraph 5.3, may only be undertaken with express, prior, written authorisation.

5.5          When you use some functions of the All Set West website (for example, when you create your Profile), you may submit to us various Content (“User Content”). By submitting User Content, you:

(a) grant us, and any third-party individuals and organisations granted an “Industry Connector” account on the All Set West platform, a non-exclusive, worldwide, payment-free, licence, on an ongoing basis without limit in time to use, adapt, perform, display, reproduce, communicate to the public and distribute the User Content through any media now or in future known, which includes the right to display the User Content on and in connection with the All Set West website, We require this licence for the purpose of promoting the work done by All Set West and providing, operating and improving the All Set West website. We will not use your User Content for any other purpose without your permission;

(b) acknowledge that User Content relating to you may be publicly visible on the All Set West website and may appear in search engine results. You are able to retract your details as described in the Privacy Policy but, in any case, we are not responsible for search engine results provided by third parties.

(c) agree not to assert against us (and our assignees and licensees) any moral rights or any similar rights in any country in respect of your User Content;

(d) promise to us that you own the User Content and have the right to grant the licence set out above and that the User Content does not infringe the rights of any third party; and

(e) promise that any User Content submitted by you does not cause you to breach these Terms including any of your promises as set out in these Terms, in particular the promises made by you at paragraphs 6.1 and 7.1.

6. Links to and from other websites

6.1          The All Set West website may include links to third party websites as well as advertising, events and other Content hosted by third parties.  These links are provided for your ease of reference and convenience only.  We do not control such third party websites and Content and are not responsible for their contents. Our inclusion of links does not imply any endorsement of the material contained on third party websites or any association with their operators.

6.2          You acknowledge that we will not be party to any transaction or contract with a third party that you may enter into via a link from the All Set West website and we shall not be liable to you in respect of any loss or damage which you may suffer by using third party websites or entering into any such third party transactions or contracts.  You agree that you will not involve us in any dispute between you and any such third party.

6.3          We are not responsible or liable for any products, advertisements, events, content or services provided by or for third parties via or in connection with the All Set West website (or any technical or other issues that may arise from such provision).  We have no control over third-party products, advertisements, events, content or services and make no assurances of any kind about them.

7. Your use of the website

7.1          In using the All Set West website, you agree and promise that you will not:

(a)           use the All Set West website in any way that may lead to the encouragement, procurement or carrying out of any criminal activity;

(b)           access the All Set West website for any purpose other than for your genuine use of the All Set West website in accordance with these Terms, as a person (or organisation) that works, employs, educates or is otherwise involved, in the creative industries in the UK;

(c)           use the All Set West website in any way that may cause you or us to breach any applicable laws;

(d)           email, transmit or otherwise disseminate any material which is defamatory, obscene, vulgar or indecent or may have the effect of being harassing, threatening, abusive or hateful or that otherwise discriminates against, degrades or intimidates an individual or group of individuals on the basis of religion, gender, sexual orientation, race, ethnicity, age or disability, or which breaches the rights of others (including copyright and other Intellectual Property Rights);

(e)           distribute unsolicited communications including ‘spam’ email;

(f)            transfer files that contain viruses or other harmful programs or use the All Set West website in any way that may damage or disrupt another’s computer; or

(g)           penetrate or attempt to penetrate the All Set West website’s security measures.

7.2           All Set West’s commitment to diversity and inclusion in the screen industries means we expect those who are part of our community to show tolerance and respect both on and off the All Set West website. We reserve the right to exclude from our community and our opportunities those who we believe do not abide by these values at any time, which may include withdrawal or suspension of the right to use the facilities provided via the All Set West website and closure or suspension of your Account and Profile.

7.3          We reserve the right to take such action as we may believe is reasonably required, at any time without notice at our discretion, if we have reasonable grounds to believe you have breached any of the restrictions above or any other provision of these Terms.

7.4          Although we reserve the right to moderate the use of the All Set West website, we are under no obligation to oversee, monitor or moderate any User Content. You accept that we may (but need not) review the User Content displayed on (or uploaded to) the All Set West website and delete or remove any User Content at our discretion, including User Content that, in our judgement, might be offensive or illegal, or might violate the rights (or harm or threaten the safety) of Users or others.

8. Your promises to us

8.1        You confirm that:

(a)           all information and details provided by you to us (including on registration of an Account) are true, accurate and up to date in all respects and at all times (you can update or correct your personal details at any time by accessing your Account on the All Set West website and following the procedure stated there); and

(b)           you will comply with the restrictions on your use of the All Set West website as set out in paragraph 7 and as set out elsewhere in these Terms.

8.2        You accept responsibility, and will compensate us, for any loss or damage (including any claim by a third party and any legal fees in relation to such claim) that is caused by any failure by you to comply with these Terms (in particular any failure by you to fulfil your promises as set out in paragraphs 7.1 and 8.1) or that otherwise arises in relation to your use of the All Set West website or your violation of any law or of the rights (including Intellectual Property Rights) of any third party.

9. Our legal obligations and limits on liability

9.1        Nothing in these Terms shall exclude or limit our liability for fraudulent misrepresentation or for death or personal injury resulting from our negligence or the negligence of our employees or agents.  Also, nothing in these terms affects your rights as a consumer under law. If you would like information on such rights, you should contact your local trading standards service or citizen’s advice bureau.  This paragraph takes priority over paragraphs 9.2 to 9.10 below.

9.2        We do not accept any liability for damage to your computer system or loss of data that results from your use of the All Set West website and we cannot guarantee that any files that you download are free from viruses, contamination or destructive features.

9.3        Whilst we will try to correct any errors or omissions as soon as we can once they have been brought to our attention, we do not promise that the information on the All Set West website itself will be free from errors or omissions.

9.4        We do not promise that the All Set West website will be available uninterrupted and in a fully operating condition.

9.5        Access to the All Set West website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our reasonable control.

9.6        We do not make any promises in respect of the All Set West website or its content, including, without limitation, any advice given and statements made by us, other users or advertisers (if any).

9.7        Any decisions or action taken by you on the basis of information provided on or via the All Set West website are at your sole discretion and risk.

9.8        We are under no obligation to keep secure or to store any User Content for any period of time and shall have no liability to you for any damage, loss, liability, cost or expense incurred by you as a result of the loss or deletion of any User Content. You are solely responsible for creating any back-up copies of any User Content.

9.9        We accept no liability for any failure to remove (or delay in removing) any Content. You may, however, make complaints by using the email address given at paragraph 1.2 of these Terms.

9.10        If we breach these Terms we will only be liable for losses which are a reasonably foreseeable result of our breach. This means losses which could be contemplated by you and us at the time of entering into an agreement on these Terms.

9.11        You agree and acknowledge that we shall not be responsible or liable for:

(a)           indirect losses which are a side effect of the main loss or damage and which are not reasonably foreseeable by you and us at the time of entering into the agreement on these Terms, including loss of profits and loss of opportunity; or

(b)           failure to provide the All Set West website or to meet any of our obligations under these Terms where such failure is due to any cause or event beyond our reasonable control.

9.12        We are responsible for the provision of the All Set West website but all communications and interactions between Users are matters between them and we are not responsible for the actions of Users or other third parties. For these reasons, you agree and acknowledge that your interactions with other Users are at your own risk and that:

(a)           we have no responsibility or liability in relation to any transactions that you may enter into with other Users as a result of your and their activities on the All Set West website (for example, any mentoring, education or employment arrangement);

(b)           we do not make any promise to you in relation to the suitability (or any other attributes) of other Users or their activities, products and services;

(c)           we do not verify the identity of any Users of the All Set West website, or the accuracy of any User Content they submit to the All Set West website and, even though all Users are prohibited from doing so, some Users may behave on the All Set West website in a misleading or inappropriate manner.

10. Security and privacy

10.1        You must read our Privacy Policy and Cookies Policy. This contains important information about our use of your personal information and other information regarding your privacy and our security processes and policies.

10.2        Upon agreeing to these Terms you agree to the storage and use of your data, in line with our Privacy Policy. It is the onus of the individual, company, production (or their representative) to update their profile and keep any information relevant and up-to-date, All Set West cannot be held responsible for incorrect or out of date data.

10.3        We will co-operate with any law enforcement authorities or court order requesting or directing us to disclose the identity of, or locate, anyone breaching paragraph 7.1 or otherwise for the prevention or detection of crime or the apprehension or prosecution of offenders. There may be other circumstances in which we may be required by law to disclose information about you or your use of the All Set West website and you agree that, in such circumstances, we are entitled to disclose such information.

12. Other matters

12.1        In these Terms, any phrase that includes the words “other”, “including”, “for example”, “such as” or “in particular” (or any similar expressions) shall be deemed to include the phrase “without limitation”.

12.2        We are constantly looking for new ways to improve the All Set West website.  We therefore reserve the right to amend these Terms at any time. We will always display an up to date copy of these Terms on the All Set West website and we may contact you to let you know about any changes we have made. All such changes will take effect once they have been posted on the All Set West website. Each time you use the All Set West website, you are signifying that you agree to the then-current version of these Terms.

12.3        If we change these Terms and that change is to your detriment, you may request that your Account is terminated (or any related agreement with us to provide services or Digital Content to you, where we have not yet provided the same) by accessing your Account on the All Set West website and following the procedure stated there.

12.4        Where we reserve a right in these Terms, it does not mean we will be obliged to exercise it.

12.5        If any provision of these Terms is found by a court or a regulator to be invalid or unenforceable the other provisions shall continue to apply.

Governing law and jurisdiction

Any dispute between you and us concerning these Terms, will be governed by English Law.  If you wish to take court proceedings against us you must do so within the relevant Courts of England and Wales, which will have exclusive jurisdiction.

These Terms were last updated on 2nd October 2025